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Telent takes the National Express to transform communications for buses across the West Midlands


Buses and management rooms throughout the West Midlands are set to obtain what’s claimed to be at least a “transformational” communications improve over the subsequent 12 months, after National Express West Midlands (NXWM) awarded a contract to crucial digital infrastructure expertise design, construct, help and administration agency Telent to implement enhanced digital cellular radio (DMR) communications and companies to greater than 1,500 buses within the area.

A completely owned subsidiary of Nationwide Specific Group, NXWM is the biggest bus operator within the West Midlands and one of many largest within the UK. Its companies are utilized by greater than 2.8 million folks throughout the area.

The expertise contract will cowl 9 bus depots, together with all routes throughout the West Midlands conurbation. The communication providing contains the phased alternative of the prevailing analogue expertise and core communications infrastructure at the moment used within the autos, management rooms and related radio base station websites.

Upgrading to a Telent DMR Tier III system is designed to supply NXWM with digital speech readability and system resilience. It’ll additionally ship enhanced options and the aptitude so as to add elevated performance to satisfy enterprise wants.

“When figuring out suppliers to work with for this main improve mission, we recognized Telent’s … as, in our opinion, probably the most complete and respected resolution,” mentioned NXWM’s operation expertise supervisor, Steve Smith.

“Working with Telent as a long-term accomplice will allow us to make the most of the newest and most revolutionary radio expertise for our fleet, which is crucial to the sleek supply of our operation and high quality of service to our clients,” he mentioned. “The transition will enhance total passenger and bus driver expertise by offering added safety on all of our bus companies.”

The long-term contract, valued at an estimated £14m, will probably be supplied as a managed companies settlement. The migration will probably be absolutely managed and delivered by Telent, and contains GPS positional monitoring, emergency name prioritisation, standing messaging, ticket machine integration, dynamic group name allocation and smartphone PTT utility.

Telent is partnering with radio companies producer Tait Communications for the migration from analogue to DMR expertise. The brand new radio methods will probably be initially deployed in analogue mode.

When all autos within the fleet have been upgraded with the brand new expertise, the system will probably be converted to digital mode. This can guarantee minimal disruption to common bus companies, and a seamless transition for the shopper’s customers. The preliminary roll-out of the upgrades will begin later in 2022.

“As an engineer who has been engaged on analogue and digital communication options, and specifically this buyer, for greater than 35 years, I’m thrilled that Telent will probably be enjoying such an integral half in modernising public transport within the West Midlands,” mentioned Telent options architect Adrian Philips.

“It’s important that public transport receives probably the most up-to-date and complex expertise, and by migrating to DMR methods, it will be sure that buses within the area keep absolutely related and maintained,” he mentioned.

The information comes scorching on the heels of Telent saying it had accomplished a community refresh to help station-end methods for a significant fireplace and rescue service in England.



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