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Telenor Partners With Google Cloud to Digitalise Its Global Operations

Telenor and Alphabet’s Google Cloud have shaped a partnership to digitalise the Norwegian telecom firm’s international operations and are exploring methods to collectively supply providers to prospects, the 2 firms mentioned on Monday.

The corporations is not going to solely use Google Cloud’s providers to spice up Telenor’s personal IT and community, but additionally collaborate to supply Telenor’s prospects with digital instruments, their respective chief executives informed Reuters.

Oslo-based Telenor serves 172 million prospects with roughly half its income generated in Asia and half within the Nordics.

The digitalisation venture will imply an enormous transformation for Telenor, however can also be a part of its ambition to seek out new income streams, Telenor’s CEO Sigve Brekke mentioned.

“I feel the long run for telcos is to maneuver past connectivity, and to create worth on high of connecting prospects,” he mentioned.

With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s talents in offering knowledge administration information, machine studying and synthetic intelligence make it a great match, Brekke added.

“To digitalise our operation is to make it smoother,” Brekke mentioned. “You’ll be able to predict outages earlier than they occur… if you’re displacing a few of your backend processes, you may clean out buyer experiences and make them higher.”

Digitalising the core operations of a telecommunications firm as massive as Telenor is new to Google Cloud and so are the joint buyer choices, mentioned Thomas Kurian, CEO at Google Cloud.

Among the many first providers the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) remodel to digital operations.

“This not nearly optimising knowledge centres and transferring knowledge centres to the cloud,” Kurian mentioned.

“The work that we’re doing with SMEs…we aren’t simply providing as a expertise provider, however constructing a joint providing to a buyer section.”

© Thomson Reuters 2021

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